FAQ

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to melbournebathroom@gmail.com .

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Pre Sale Questions

Confirm first with the plumber or renovator, plan and measure before purchase, decide on the style of the bathroom and visit our showroom for suggestions and ideas about bathroom products online.

At Melbourne Bathroom, we supply a wide range of important bathroom products online designed and self-imported directly. We have a convenient showroom and warehouse location and offer our business service across Melbourne. We have been in the business for a long time; we have strong professional knowledge and offer friendly and helpful customer service.

Warranty varies according to different products and suppliers. Every single item has a warranty, products must be installed by experienced and licensed professionals.

Size is important, decide whether the screen will sit on the shower base or tiles, the door open methods (pivot, sliding or walk-in, etc…), the thickness of the glass.

Make sure to measure the water inlet point and outlet drain distance and also consider the price difference because of the flushing method.

No return and refund for specially ordered bathroom products online, otherwise return will be accepted with the original undamaged package and product.

Size is important when choosing the wall hung or freestanding vanity design. Then you must consider whether you want an above-counter basin or undermount basin or one-piece ceramic top. You also need to consider the water pipe location with respect to the drawer design.

For the in-stocked items, we can deliver within 2-5 business days, for items that showed as ‘back order’ it will take about 2-5 business days to receive the stock from our local suppliers.
We normally deliver by truck and driver, but we cannot deliver outside the Melbourne metro area. Please contact us by phone or email, or contact your local freight company to get the quote for your area.
We currently deliver by our truck within the Melbourne metro area. We don’t ship to other cities due to the nature of fragile bathroom glass and ceramic products. Please check with your local freight company to request a quote to pick it up from our Nunawading warehouse.
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