Terms & Conditions

About this Website

Welcome to the Melbourne Bathroom Shop website www.melbournebathroom.com.au (“Melbourne Bathroom Shop”, the “Website”, “us”, “we”) which is owned and operated by Bathware Supplies Pty Ltd (ABN 86 167 144 078) trading as Melbourne Bathroom Shop.

Melbourne Bathroom Shop offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Use (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree, refrain from using this website or making any purchase.

These Terms, together with the associated policies below, form an agreement between Melbourne Bathroom Shop and you:

• Returns, Refunds & Exchanges – Shop with confidence knowing when and how you can return or get a refund;
• Privacy Policy – How we handle and protect your private information;
• Shipping Policy – Timeframe for handling and delivery of your order;
• Warranty Policy – Your rights and our obligations regarding product defects.

Guests and Registered Members

You may access the Website as a guest or registered member. Do not use another member’s account without permission.

As a member, you are responsible for keeping your password secure and notifying us of any unauthorized use. You must be at least eighteen (18) years old to register or purchase.

By submitting an order, you acknowledge that you:

• Are over eighteen (18) years;
• Accept these Terms and associated policies;
• Have entered into a legal contract with Melbourne Bathroom Shop;
• Agree that these Terms and your order constitute the entire agreement.

We reserve the right to take legal action against a minor’s guardian for any loss or damage arising from transactions by a minor.

Website Information & Content

The information on this Website is a general overview and not professional advice. While we endeavour to keep it accurate and current, we do not guarantee it. You are responsible for verifying any information before acting on it.

Images, photos, and videos are for illustrative purposes and may vary from actual goods.

International visitors: do not rely on specifications or pricing; we do not accept international orders.

We may add, remove, or discontinue content without notice and are not liable for any resulting loss.

Your Use of the Website

You agree to use this Website in compliance with these Terms, applicable laws, and accepted practices, and not to:

• Post or transmit unlawful, infringing, or objectionable material;
• Defame, harass, or threaten others;
• Send unsolicited spam;
• Circumvent security features;
• Transmit viruses or malicious code;
• Collect personal information without consent;
• Submit false or misleading information;
• Violate intellectual property rights.

We may restrict or terminate your access at any time without notice. The Website is provided “as is” and may have use limits for security or maintenance reasons.

Intellectual Property

All content, trademarks, and logos on the Website are owned by Melbourne Bathroom Shop or third parties. You may view content for personal, non-commercial use only. Reproduction or derivative works require prior written consent.

Collection and Use of Your Personal Information

Our store is hosted on Shopify. Cookies and analytics tools may collect data about your usage; you consent by using the site. For details, see our Privacy Policy.

Any ideas you submit become our property without obligation to compensate you.

Errors, Accuracies & Timeliness

We strive for accuracy, but errors may occur. We reserve the right to correct errors, update information, or cancel orders. Reliance on website material is at your own risk.

User Comments & Submissions

By submitting comments or materials (“Comments”), you grant us a perpetual, royalty‑free license to use, edit, and distribute them. You represent that Comments are lawful and do not infringe third‑party rights.

Optional Tools & Links to Other Websites

We may provide third‑party tools “as is” without warranties. We are not responsible for linked websites’ content or policies; access them at your own risk.

Disclaimers

We make no warranties regarding accuracy, completeness, or fitness for purpose. Your use is at your sole risk, and we are not liable for any direct or indirect damages.

Terms of Sale

Purchases are subject to these Terms of Sale and associated policies. Prices are in AUD and include GST where applicable. Delivery and handling charges may apply.

Orders must be placed online and cannot be cancelled or revoked once submitted, unless stated otherwise.

Billing & Payment

You agree to provide accurate payment information. All payments are due in full prior to delivery. We accept bank transfers and credit cards via secure gateways. We do not store your card details.

Supply & Delivery

Orders are processed Monday–Friday (excl. public holidays) and typically ship within 3–4 business days if in stock. Out‑of‑stock items may take 5–10 business days to arrive before dispatch. Refer to our Shipping Policy for details.

Returns & Refunds

Returns accepted within 14 days in original condition. Report damages within 48 hours. A 20% restocking fee applies for change of mind. Return shipping is at the customer’s expense. See our Returns, Refunds & Exchanges Policy for full details.

Indemnification

You agree to indemnify Melbourne Bathroom Shop and its affiliates against any claims arising from your breach of these Terms or use of the Website.

Severability & Termination

If any provision is unenforceable, the remainder stay in effect. We may terminate your access for breach of these Terms without notice; you remain liable for any amounts due.

Entire Agreement & Governing Law

These Terms and referenced policies constitute the entire agreement. They are governed by the laws of Victoria, Australia. You submit to the non‑exclusive jurisdiction of Victorian courts.

Changes to Terms of Service

We may update these Terms at any time by posting changes on this page. Continued use constitutes acceptance of the new Terms.

Contact Information

For questions about these Terms, contact us at info@melbournebathroom.com.au or by mail: