No matter what stage of a bathroom build you're in, our in-store teams are ready. You can book a consultation, or simply walk in. We offer face-to-face to help you get started. They're free, and won't lock you into anything. From product selection to practical bathroom layout, you'll be amazed at how we can help bring your bathroom dreams to life.
No fuss, no fees. Simply choose the best time for your bathroom consultation and you’re all set. Booking ahead gives you dedicated time with our team for personalised product guidance, layout advice, and hands-on comparisons in store.
What services can I expect during my consultation?
Our specialists can help you compare products, sizes, finishes and practical options, then prepare a tailored product quote. We provide product selection advice rather than full bathroom design, building or project management services.
Do I need to book, or can I walk in?
Walk-ins are welcome during regular opening hours, but consultation availability cannot be guaranteed. Booking ahead ensures dedicated time with a specialist. Sunday visits are by appointment only.
Can I change or cancel my booking?
Yes. Use the reschedule or cancel link in your booking confirmation email, or call our showroom on 03 8822 3368 for assistance.
Can my builder, plumber or designer attend?
Absolutely. Bringing your builder, plumber or designer can help ensure product choices suit your plans, specifications and installation requirements.
What should I bring to my appointment?
Bring measurements, floor plans, photos, inspiration images, your preferred style and an approximate budget. Details of products already purchased are also helpful.
Can you help if I have already purchased some items?
Yes. Bring the specifications, dimensions and photos of any existing or purchased items, and we can help you select products that work well alongside them.
Can I order products during my consultation?
Yes. If you are happy with your selections, our team can prepare your quote and help you place an order in the showroom.
How long will my order take to arrive?
Lead times vary by product availability, supplier and whether an item is made to order. Your specialist can confirm estimated lead times before you place your order.
Is delivery or local pick-up available?
Yes. Local pick-up and delivery options are available. Our team can confirm availability, timing and any applicable delivery costs for your order.
Are you able to refer me to local builders, plumbers, or interior designers?
Melbourne Bathroom Shop takes our recommendations very seriously, and we are committed to rigorous consideration before promoting any bathroom build or design talent. For that reason, we do not connect customers with build or design professionals as part of the consultation process.
Book Your Free Showroom Consultation
Choose a time that works for you. We'll confirm your appointment by email.